MINI of Westchester
460 Tarrytown Road, White Plains NY 10607 • Toll Free: (877) 225-9704 • Service: (877) 225-9704
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 5.0
  •   5.0
      –   Peter P., Croton On Hudson, NY Feb 12, 2012
  •   5.0
      –   Anthony C., Pomona, NY Feb 8, 2012
  •   5.0
    "Steve was amazing"   –   Eric R., Ridgewood, NJ Feb 7, 2012
  •   5.0
      –   MINI Owner, NEW ROCHELLE, NY Feb 6, 2012
  •   5.0
      –   MINI Owner, New York, NY Jan 30, 2012
  •   5.0
      –   Daniel K., White Plains, NY Jan 27, 2012
  •   5.0
      –   Yoshinori S., BRONX, NY Jan 27, 2012
  •   5.0
      –   Kenneth S., Ossining, NY Jan 26, 2012
  •   5.0
      –   ., Rye, NY Jan 26, 2012
  •   5.0
      –   John H., Scarsdale, NY Jan 24, 2012
  •   5.0
      –   K. M., Mount Vernon, NY Jan 24, 2012
  •   5.0
      –   MINI Owner, Rye Brook, NY Jan 22, 2012
  •   5.0
    "I ordered a '12 JCW MINI from MINI of Westchester, only to be called that, somehow, BMW had granted a certain number of allocations for JCW sales, most of them to the west coast. Mansgement and my sales person, Patrick foreman, (whom I woud rate a 12 on a scale of 1 to 10)worked tirelessly,even reaching out to dealerships across the country. I had almost given up hope, as no allocations seemed to be available,when I received an email from Patrick that made extatic; namely that my JCW MINI had been assigned a production number, would be built in November '11 with an estimated arrival in late December. Everthing went as Patrck had stated. What a New Year's present!"   –   Cecilio R., Katonah, NY Jan 21, 2012
  •   5.0
    "My salesperson was Robert Finkelstein...he is an excellent salesperson. I haven't owned a car in 11 years, and I was quite frankly not looking forward to dealing with salespeople at dealerships (I've had some bad experiences in the past with very aggressive salespeople). Robert proved me wrong because he was very friendly, honest, accommodating, and a pleasure overall to work with. He was patient with me when I wanted to look at every available model at the dealership and was very thorough and clear when explaining financing, which I have always found to be the most uncomfortable part of the sales process. I found the entire experience at MINI of Westchester as very positive and I'm so happy with my new car, many thanks to Robert!"   –   Sarah L., White Plains, NY Jan 21, 2012
  •   5.0
    "And to think I was even considering a Ford Focus!"   –   Joyce G., Cortlandt Manor, NY Jan 20, 2012
  •   5.0
      –   MINI Owner, Carmel, NY Jan 18, 2012
  •   4.5
      –   Beth S., Rye, NY Jan 16, 2012
  •   4.5
    "The salesman was a pleasure to work with. My only complaint is that it took much more time than I was told to receive the check for my trade in."   –   Jenifer C., Ossining, NY Jan 12, 2012
  •   4.5
      –   Joni M., South Salem, NY Jan 11, 2012
  •   5.0
      –   J S., Katonah, NY Jan 9, 2012
  •   5.0
      –   Karen G., Peekskill, NY Jan 9, 2012
  •   5.0
      –   Doreen D., Mahopac, NY Jan 7, 2012
  •   5.0
    "Buying a MINI has been best and most fun experience of buying a car. Paulo Mineli is an incredible sales advisor who made the whole experience even better with his knowledge, honest opinion, suggestions and the fact he was always available for my multiple questions. I am in love with my new Countryman, it is the most fun car to drive and a pleasure to fill up at the pump!"   –   Heather Z., Yorktown Heights, NY Jan 7, 2012
  •   5.0
    "I had a great experience at MINI of Westchester. Our salesman, Robert, was helpful and knowledgeable about the cars. When we came to pick our car up, he gave us a very thorough tour of all the great features."   –   MINI Owner, White Plains, NY Jan 7, 2012
  •   5.0
    "I was pleasantly surprised by the entire experience. Robert Finkelstein, the salesperson was extremely patient and helpful. I visited the dealership four times, took test drives on two different occasions, and was shown every Mini that was available each time. Robert explored the buying/leasing options and answered my all of my questions, face to face and by E-Mail. His help was very much appreciated. I am also very pleased with the 2012 Mini S that I finally selected. The car is all that I thought it would be and I anticipate being pleased for many years."   –   MINI Owner, Yonkers, NY Jan 6, 2012
  •   5.0
      –   MINI Owner, , Jan 6, 2012
  •   5.0
      –   Joseph V., Tarrytown, NY Jan 3, 2012
  •   5.0
      –   MINI Owner, Armonk, NY Jan 3, 2012
  •   5.0
      –   MINI Owner, Bedford Corners, NY Jan 2, 2012
  •   5.0
    "FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!"   –   MINI Owner, Pound Ridge, NY Jan 1, 2012
  •   5.0
    "i am extremely happy with the experience at MINI of Westchester."   –   Sondra B., Bronxville, NY Dec 31, 2011
  •   5.0
      –   Donald D., New City, NY Dec 28, 2011
  •   5.0
      –   Alexandra F., Katonah, NY Dec 21, 2011
  •   5.0
    "I've wanted a MINI since I first layed my eyes on one many years ago-but I lived in NYC and having a car didn't make sense. I moved to the country , but then got pregnant... I didn't think a MINI was was in my cards until much later. Then comes along the Countryman. I got a car seat and placed my order and the rest is history. My 21/2 yr old loves our new car just as much as Mom and Dad."   –   Sujean R., Chappaqua, NY Dec 19, 2011
  •   5.0
      –   Karina W., Tuckahoe, NY Dec 19, 2011
  •   5.0
    "Quick, easy, painless & not your typical car purchase experience."   –   Brian H., White Plains, NY Dec 19, 2011
  •   5.0
      –   MINI Owner, Bronx, NY Dec 18, 2011
  •   5.0
      –   Rose C., Peekskill, NY Dec 18, 2011
  •   5.0
      –   Darren P., New Rochelle, NY Dec 17, 2011
  •   5.0
      –   MINI Owner, Lagrangeville, NY Dec 17, 2011
  •   4.5
      –   Kathleen L., Leonia, NJ Dec 10, 2011
  •   4.5
      –   MINI Owner, White Plains, NY Dec 8, 2011
  •   5.0
      –   Stephen D., White Plains, NY Dec 7, 2011
  •   5.0
      –   Ari H., Irvington, NY Dec 7, 2011
  •   5.0
      –   Paula S., ROXBURY, NY Dec 7, 2011
  •   5.0
    "Outstanding service and not a pressure sale. Car sells itself. Sales associate very knowledable."   –   MINI Owner, Poughquag, NY Dec 5, 2011
  •   5.0
      –   Blair S., Scarsdale, NY Dec 5, 2011
  •   5.0
    "Robert was truly an exceptional salesman who kept us up to date on progress of our delivery and has made sure we were satisfied after we had our car to make sure we did not have any questions. It is good to find someone who cares about the product and the customers. Thank You Robert"   –   Joseph R., Larchmont, NY Nov 30, 2011
  •   5.0
      –   Rosana L., South Salem, NY Nov 29, 2011
  •   5.0
      –   William F., New Rochelle, NY Nov 28, 2011
  •   5.0
      –   MINI Owner, Yonkers, NY Nov 27, 2011
  •   5.0
    "I met Patrick Forman Salesman at Westchester Mini. he was very responsive to me right from the start. I originally went to look at the Mini Cooper but then I noticed the Countryman and was sold. Patrick, was terrific from start to finish. He answered my questions and my husbands and returned my calls and e mails without hesitation. He was an outstanding salesman. Thank you."   –   Mary B., Mahopac, NY Nov 26, 2011
  •   5.0
      –   MINI Owner, Cortlandt Manor, NY Nov 26, 2011
  •   5.0
      –   Alexander T., Ardsley, NY Nov 22, 2011
  •   5.0
      –   Lida M., Mount Vernon, NY Nov 21, 2011
Service Rating 4.6
  •   5.0
      –   Joseph C., Somers, NY Feb 13, 2012
  •   5.0
    "The lady that gives you coffee, etc was so nice. I love going to this dealer because of her."   –   Florencia R., Orlando, FL Feb 11, 2012
  •   5.0
      –   Debbie F., Tarrytown, NY Feb 10, 2012
  •   4.5
      –   Sheila F., Valhalla, NY Feb 9, 2012
  •   5.0
      –   MINI Owner, Rye Brook, NY Feb 8, 2012
  •   4.5
    "Nice waiting area, professional, prompt staff"   –   Jenifer C., Ossining, NY Feb 8, 2012
  •   5.0
      –   MINI Owner, Scarsdale, NY Feb 5, 2012
  •   4.0
    "Everyone was great, very helpful and nice, but 2 days after my service the problem happened again. I do not blame the staff or the dealer, but I can not rate a 5 since the problem came back"   –   Jason V., Old Bethpage, NY Feb 5, 2012
  •   5.0
      –   Francesca B., Beacon, NY Feb 5, 2012
  •   4.5
    "You guys did a seriously great job repairing my pothole damage. My only minor complaint is that when I bought my Countryman over the summer I noticed the drivers side view mirror only moved in 3 of 4 directions. I requested that you repair that while the car was in for the other service. The technician noted, "No problem found." Had he/she checked, the technician would have discovered that the mirror doesn't tilt up. At the very least I'd have appreciated a phone call asking for furether details. Instead, you assumed I'd sent you on a wild goose chase, which I have not. It still doesn't function correctly."   –   Harlan M., Bronxville, NY Feb 5, 2012
  •   5.0
    "Classy group! Keep it up! A+++++"   –   Paul V., New Rochelle, NY Feb 4, 2012
  •   4.5
      –   April K., Fort Lee, NJ Feb 3, 2012
  •   5.0
      –   Concetta S., Rye Brook, NY Feb 1, 2012
  •   5.0
      –   MINI Owner, NEW YORK, NY Jan 30, 2012
  •   4.5
      –   Christine C., WHITE PLAINS, NY Jan 29, 2012
  •   5.0
      –   MINI Owner, White Plains, NY Jan 29, 2012
  •   5.0
      –   Oliver C., Thornwood, NY Jan 29, 2012
  •   5.0
      –   MINI Owner, North Salem, NY Jan 28, 2012
  •   5.0
      –   Felix L., Bronx, NY Jan 27, 2012
  •   4.5
    "Having described the interior part needing to be replaced in my car, and taking the time to drop my car off the evening before, I was a little disappointed when the technician called the following afternoon to advise the repair could not take place because the part was not in stock. Maybe the part could have been ordered beforehand!"   –   Mary R., Larchmont, NY Jan 25, 2012
  •   5.0
      –   Joy S., Hartsdale, NY Jan 25, 2012
  •   4.5
    "generally an exceptional experience: attentive and friendly greeting, comfortable waiting area and amenities, easy to schedule appointments, etc."   –   MINI Owner, SCARSDALE, NY Jan 25, 2012
  •   5.0
    "Raymond was great as usual!"   –   Alison J., Corona, NY Jan 22, 2012
  •   5.0
      –   Matthew V., Chappaqua, NY Jan 19, 2012
  •   3.5
      –   MINI Owner, OSSINING, NY Jan 18, 2012
  •   5.0
      –   MINI Owner, ELMSFORD, NY Jan 18, 2012
  •   4.5
      –   Jacqueline H., NEW YORK, NY Jan 18, 2012
  •   5.0
    "None"   –   MINI Owner, Bronxville, NY Jan 18, 2012
  •   5.0
      –   MINI Owner, White Plains, NY Jan 17, 2012
  •   5.0
      –   MINI Owner, Wappingers Falls, NY Jan 12, 2012
  •   5.0
      –   Peter M., Mount Kisco, NY Jan 12, 2012
  •   5.0
    "Customer service is terrific. Raymond took good care of me and my Mini -- keeping me informed about what needed to be done, how much it would cost, what stage of the repair process it was in, etc. I've been coming to Ray for three years and he has only gotten more helpful and professional. I drive 80 miles for your great service."   –   Stanford M., COPAKE FALLS, NY Jan 11, 2012
  •   4.5
      –   MINI Owner, Scarsdale, NY Jan 11, 2012
  •   5.0
    "I've never been to a dealer service area like this one, not even at other BMW/MINI dealers. It was like being a guest at a red carpet event!"   –   MINI Owner, Pound Ridge, NY Jan 7, 2012
  •   5.0
      –   Jamie R., Brookfield, CT Jan 6, 2012
  •   5.0
      –   MINI Owner, Cold Spring, NY Jan 6, 2012
  •   5.0
      –   MINI Owner, BLAUVELT, NY Jan 6, 2012
  •   5.0
    "Very pleased"   –   Michelle B., Somers, NY Jan 6, 2012
  •   5.0
      –   Andrew A., South Salem, NY Jan 3, 2012
  •   5.0
      –   Tracy L., Greenwich, CT Jan 3, 2012
  •   3.5
    "I was not sufficiently kept in the loop as to the flow of the waiting for the car to be serviced which prevented the otherwise fine work to be better than "average""   –   MINI Owner, Hastings On Hudson, NY Jan 3, 2012
  •   4.5
      –   Tracy M., Irvington, NY Jan 1, 2012
  •   5.0
      –   Robert E., Pleasantville, NY Dec 31, 2011
  •   5.0
      –   David T., WHITE PLAINS, NY Dec 29, 2011
  •   4.5
      –   Lois H., White Plains, NY Dec 29, 2011
  •   5.0
      –   Heidi A., Scarsdale, NY Dec 28, 2011
  •   5.0
    "Pleasant and fast service."   –   Carmelo G., BRONX, NY Dec 27, 2011
  •   5.0
      –   MINI Owner, SCARSDALE, NY Dec 27, 2011
  •   1.5
      –   Alan A., White Plains, NY Dec 27, 2011
  •   4.5
      –   Robert C., Thornwood, NY Dec 25, 2011
  •   1.0
    "Part needed to complete job not in stock. Not to mention an entire section of the car overlooked and not repaired."   –   John D., Bronx, NY Dec 24, 2011
  •   4.5
      –   MINI Owner, Hastings On Hudson, NY Dec 23, 2011
  •   5.0
    "I find the staff in the service department to be more than willing to go the extra mile to provide excellent service."   –   Elaine O., HARTSDALE, NY Dec 21, 2011
  •   5.0
      –   Lisa B., Bronx, NY Dec 21, 2011
  •   5.0
      –   James N., Mamaroneck, NY Dec 21, 2011
  •   5.0
      –   Anne C., Brewster, NY Dec 21, 2011
  •   5.0
    "Fast service,friendly etc"   –   C M., New Rochelle, NY Dec 21, 2011
  •   5.0
    "Wonderful service. Comfortable lounge and service was swift."   –   Patricia M., Poughkeepsie, NY Dec 21, 2011
  •   5.0
      –   Harold T., South Salem, NY Dec 21, 2011
  •   4.5
      –   Roseanne G., Yonkers, NY Dec 21, 2011
  •   5.0
    "Excellent"   –   Allan G., Nanuet, NY Dec 20, 2011
  •   5.0
    "It was a great experience! Raymond is always so helpful, and does not make me feel silly for asking so many questions about my car despite how silly they may be."   –   Toni B., Ardsley, NY Dec 20, 2011
  •   5.0
      –   Tara K., Lakeville, CT Dec 20, 2011
  •   2.5
    "No welcome upon arrival but 2 individuals speaking a language I did not understand between themselves; no one came to me, i had to go to the desk for help and was left there for quite a while..."   –   MINI Owner, Norwalk, CT Dec 19, 2011
  •   1.0
      –   Rosana L., South Salem, NY Dec 18, 2011
  •   5.0
      –   Daniel J., Garrison, NY Dec 16, 2011
  •   5.0
    "the service provided was, as always, exceptional. i was a little taken aback when i was told some work needed to be done as the car was just in service in april. but, i'm glad that the problem was caught and corrected."   –   Deborah D., Yonkers, NY Dec 16, 2011
  •   5.0
      –   Harold C., Katonah, NY Dec 16, 2011
  •   5.0
      –   Hedda S., GHENT, NY Dec 15, 2011
  •   5.0
    "Everyone I dealt with was super! They could not have been nicer or more accomodating."   –   Susan A., White Plains, NY Dec 14, 2011
  •   5.0
      –   Kenneth M., Port Chester, NY Dec 14, 2011
  •   5.0
      –   ., , Dec 14, 2011
  •   5.0
      –   William T., Scarsdale, NY Dec 13, 2011
  •   4.5
      –   Paul K., Piermont, NY Dec 13, 2011
  •   3.5
    "They rotated my tires but didn't bother to reset it so as soon as I drove away my alert lit up."   –   Felicia B., Scarsdale, NY Dec 13, 2011
  •   4.5
      –   Howard T., Cortlandt Manor, NY Dec 13, 2011
  •   5.0
      –   Domenico P., Beacon, NY Dec 13, 2011
  •   5.0
      –   Jason S., White Plains, NY Dec 13, 2011
  •   4.5
      –   John P., South Salem, NY Dec 4, 2011
  •   3.5
    "Fluids not topped off."   –   MINI Owner, Mamaroneck, NY Dec 1, 2011
  •   5.0
      –   Carol V., Hartsdale, NY Dec 1, 2011
  •   5.0
    "Cost was excessive, and over the top Service, loaner and reps were excellent"   –   Scott R., Croton On Hudson, NY Dec 1, 2011
  •   5.0
      –   Wendy R., Armonk, NY Dec 1, 2011
  •   5.0
      –   Elizabeth H., Putnam Valley, NY Dec 1, 2011
  •   1.0
      –   Morgan C., Tarrytown, NY Dec 1, 2011
  •   5.0
      –   Luis S., Bronx, NY Nov 29, 2011
  •   5.0
    "The team at MINI of Westchester went above and beyond diagnosing a difficult problem and resolving it."   –   MINI Owner, North Salem, NY Nov 25, 2011
  •   5.0
      –   Robert G., SCARSDALE, NY Nov 23, 2011
  •   4.5
      –   Kimberly G., Eastchester, NY Nov 23, 2011
  •   5.0
      –   ., Pleasantville, NY Nov 22, 2011
  •   5.0
      –   Raul R., Bronx, NY Nov 21, 2011
MINI of Westchester 460 Tarrytown Road White Plains , NY 10607 Sales: (877) 225-9704